Refund policy

• We have a 14-day Return Policy, which means you have 14 days after you have received your items.
• To be eligible for a return, items must be in ORIGINAL CONDITION: unworn, unused, with original tags still attached.
• Proof of purchase, this can be your order number or invoice.
• Some items aren’t eligible for returns such as items from our Sale section.
• Returns must be shipped back and payed for by customer.
• A refund will be issued once we receive the items, this only includes the price of the item, shipping is NOT included.

To start a return: you can contact us at Cactusvalleyboutique@gmail.com - you will typically hear back from us within 1-3 business days. If you don’t see a reply please check your junk/spam folders!